Privacy Policy

1. Who we are

Sustainable Property Company ("SPC", "we", "us") is a Saudi-registered property management firm headquartered in Al Wurud, Riyadh, KSA. This Privacy Policy describes how we collect, use, and protect personal information you provide through our website at sproperty.sa, in compliance with the Saudi Personal Data Protection Law (PDPL).

2. Information we collect

When you submit a contact form, we collect: name, email address, phone number, property type, city, and the content of your message. We may also collect technical information automatically (IP address, browser type, pages visited) for analytics and security.

3. How we use your information

We use your personal data to: (a) respond to your enquiry and provide the services you request; (b) maintain our customer relationship management records; (c) comply with legal and regulatory obligations under Saudi law; (d) improve our services and website.

4. Legal basis

Under PDPL, we process your personal data on the basis of: your explicit consent (form submission), the necessity of fulfilling a contract or pre-contractual measures at your request, our legitimate interests in operating and improving our business, and compliance with legal obligations.

5. Data sharing and transfers

We do not sell your personal data. We may share data with: (a) service providers who assist our operations under written confidentiality and data-protection agreements; (b) Saudi government authorities when required by law (ZATCA, MoC, Ejar, courts); (c) legal advisors when necessary. We do not transfer personal data outside the Kingdom of Saudi Arabia without lawful basis under PDPL.

6. Data retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes. Inactive contact form submissions are reviewed and deleted on a rolling basis after three years.

7. Your rights under PDPL

You have the right to: (a) be informed about the processing of your personal data; (b) access your personal data; (c) request correction of inaccurate data; (d) request deletion of your data, subject to our legal retention obligations; (e) withdraw consent at any time; (f) lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA).

8. Security

We apply technical and organisational measures appropriate to the sensitivity of the data we hold, including encrypted transport (HTTPS), access controls, and regular security review. No transmission method is fully secure; we cannot guarantee absolute security.

9. Cookies

Our website uses essential cookies for session management and analytics cookies to understand site usage. You can configure your browser to refuse cookies, though some features may not work correctly.

10. Contact

For privacy enquiries, data subject rights requests, or to withdraw consent: info@sproperty.sa or +966 9200 280 18.

11. Changes

We may update this Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated via the website.